Cancellation

We will accept an order cancellation before the product is shipped or manufactured. We cannot cancel the order once the product has been shipped.

• If an order is canceled without a perm, haircut or base cutting service, you will receive a full refund.
• If an order is canceled that includes a perm, haircut, or base cut service, you will receive a partial refund according.

Returns (if applicable)

We accept return of products. Customers have the right to apply for a return within 30 days after the receipt of the product. 

To be eligible for a return, your item must be unused and in the same condition that you received it. 
Customers will only be charged once at most for shipping costs (this includes returns); No restocking fee to be charged to the consumers for the return of a product.